Terms of Service

1. Parties and agreement

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "Client") and Hharpp Business Services Inc, a Nevada corporation ("Hharpp," "we," "our," or "us"), with a registered address at 1010 Industrial Road #166 Canary Way, Boulder City, NV 89005.

These Terms apply to: (a) your use of our website at hharpp.com and any subdomains thereof; and (b) any professional bookkeeping, payroll, QuickBooks, AccountingSuite, or related services you engage from us.

For active client engagements, a separate written engagement letter or service agreement may be provided. Where that agreement conflicts with these Terms, the engagement letter governs with respect to the specific engagement described in it.

2. Website use

Subject to these Terms, Hharpp grants you a limited, non-exclusive, non-transferable, revocable license to access and use hharpp.com for your personal, non-commercial use in evaluating or engaging our services.

You agree not to:

• Use our website for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to any portion of our website or related systems
• Scrape, crawl, or systematically extract content from our website without our written permission
• Transmit any viruses, malware, or other harmful code through our website
• Use our website in any manner that could impair its performance or availability
• Copy, reproduce, or distribute our website content without written permission
• Impersonate Hharpp or any employee, or misrepresent your affiliation with any person or entity

We reserve the right to suspend or terminate your access to our website at any time, without notice, for any reason including violation of these Terms.

3. Professional services - scope and nature

Hharpp provides bookkeeping, payroll processing, QuickBooks setup and training, AccountingSuite setup and training, and related financial administrative services. Our services are provided by Heather Potvin, CPB (Certified Public Bookkeeper), a credentialed professional subject to the standards of the National Association of Certified Public Bookkeepers (NACPB).

Nothing in our website content, FAQ answers, resource materials, or consultations constitutes legal advice or formal tax advice. All educational content on hharpp.com is provided for general informational purposes. You should consult with a qualified attorney or CPA for advice specific to your situation.

Hharpp's services are subject to availability and our acceptance of each engagement. We reserve the right to decline any engagement at our discretion.

4. Engagement and scope

Professional services engagements begin when both parties have agreed on scope and fees - typically confirmed in a written engagement letter, proposal, or email confirmation. A free initial consultation does not create a client relationship or obligate either party to proceed.

The scope of each engagement is defined at the time of engagement. Services outside the agreed scope require a separate written amendment or new engagement. Hharpp will notify you before performing out-of-scope work and obtain your approval.

Hharpp operates on a virtual basis - all services are delivered remotely via screen share, secure cloud platforms, and electronic communication. No in-person services are included unless explicitly agreed in writing.

Hharpp reserves the right to subcontract specific tasks to qualified third parties, provided that: (a) the subcontractor is subject to confidentiality obligations at least as protective as those in these Terms; and (b) Hharpp remains responsible to you for the quality of work delivered.

5. Fees and payment

Fees for Hharpp's services are agreed upon at the time of engagement. Unless otherwise specified in writing, the following payment terms apply:

• Flat-rate engagements (such as QuickBooks setup, file cleanup, or Desktop migration): payment terms as specified in the engagement letter, typically 50% due at engagement start and 50% upon delivery
• Monthly retainer engagements (such as ongoing bookkeeping or payroll): invoiced monthly, due within 15 days of invoice date
• Hourly engagements: invoiced at agreed hourly rate, billed in 15-minute increments, due within 15 days of invoice date

Late payments are subject to a 1.5% monthly finance charge (18% annually) on the unpaid balance, beginning 30 days after the due date. Hharpp reserves the right to suspend services for accounts more than 30 days past due.

All fees are stated in U.S. dollars. Accepted payment methods include check, ACH bank transfer, and major credit cards. Hharpp does not store payment card information.

Fees quoted do not include applicable taxes. You are responsible for all applicable taxes on services received, if any.

If an engagement is cancelled by you after work has commenced, you are responsible for fees covering work completed to the date of cancellation. If an engagement is cancelled by Hharpp without cause, any prepaid fees for unperformed work will be refunded.

6. Client responsibilities

The quality and accuracy of Hharpp's work depends directly on the completeness and accuracy of information you provide. You agree to:

• Provide accurate, complete, and timely access to the records, documents, accounts, and information Hharpp needs to perform the agreed services
• Respond to requests for information or approval within a reasonable time (typically within 5 business days, unless a different timeline is agreed)
• Maintain ownership and control of your QuickBooks, AccountingSuite, or other software accounts - Hharpp will be granted appropriate access but you remain the account owner
• Inform Hharpp promptly of any changes to your business that may affect the services (new employees, new bank accounts, business structure changes, new state registrations, etc.)
• Review and approve all deliverables - including financial statements, payroll reports, and tax filings - before they are filed or distributed
• Maintain copies of all records provided to Hharpp, consistent with applicable retention requirements

Hharpp is not responsible for errors, omissions, or delays in service that result from your failure to provide accurate, complete, or timely information. If incorrect or incomplete information materially affects a completed deliverable, additional fees may apply for correction work.

7. Confidentiality

Each party agrees to keep the other's Confidential Information strictly confidential and to use it only for the purpose of performing or receiving services under these Terms.

"Confidential Information" means any non-public information disclosed by one party to the other in connection with the engagement, including financial records, business strategies, client lists, payroll data, pricing, and any information designated as confidential.

Hharpp's confidentiality obligations include:

• Not disclosing your financial records, payroll data, or business information to third parties without your written consent, except as required by law or professional standards
• Not using your information for any purpose other than performing the agreed services
• Maintaining appropriate technical and organizational safeguards to protect your information
• Ensuring that any subcontractors or assistants are subject to equivalent confidentiality obligations

Confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was rightfully known before disclosure; (c) is independently developed without use of Confidential Information; or (d) is required to be disclosed by law, regulation, or court order - in which case the disclosing party will provide prompt notice where legally permitted.

Confidentiality obligations survive termination of these Terms for a period of 5 years, except for information that constitutes trade secrets, which remains protected indefinitely.

8. Intellectual property

Hharpp's website content: All content on hharpp.com - including text, FAQ answers, checklists, guides, design elements, and branding - is owned by Hharpp Business Services Inc or licensed to us. You may not reproduce, distribute, or create derivative works from our website content without our written permission. You may print or download individual pages for personal reference only.

Client deliverables: Financial statements, reports, and other work product prepared specifically for you as part of a paid engagement are delivered to you for your use upon receipt of full payment. Hharpp retains the right to use anonymized, aggregated data from client work for internal purposes such as improving our services.

Your materials: You retain ownership of all financial records, documents, and business information you provide to Hharpp. Hharpp's access to your accounts and records is limited to what is necessary to perform the agreed services.

Third-party software: Our services involve use of third-party software including QuickBooks Online (Intuit), AccountingSuite, and similar platforms. Your use of these platforms is subject to their respective terms of service. Hharpp is not responsible for changes to third-party software, pricing, or availability.

9. Disclaimer of warranties

Our website and its content are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

Hharpp does not warrant that:

• The website will be uninterrupted, error-free, or free of viruses or other harmful components
• Any information on the website is complete, accurate, or current - particularly with respect to tax rates, legal requirements, or compliance deadlines, which change over time
• The website will meet your specific requirements

With respect to professional services, Hharpp warrants that services will be performed in a professional and workmanlike manner consistent with the standards of the bookkeeping profession. This warranty is your exclusive remedy for service defects, subject to the limitation of liability in Section 10.

10. Limitation of liability

To the maximum extent permitted by applicable law, Hharpp's total liability to you for any claims arising out of or related to these Terms or our services - whether based on contract, tort, negligence, strict liability, or any other legal theory - shall not exceed the total fees paid by you to Hharpp in the 3 months immediately preceding the event giving rise to the claim.

In no event shall Hharpp be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, business opportunities, or goodwill
• Penalties, interest, or assessments imposed by the IRS, Nevada Department of Taxation, DETR, or any other taxing authority, except where directly and solely caused by Hharpp's gross negligence or willful misconduct
• Errors or losses arising from inaccurate or incomplete information you provided
• Third-party software failures, outages, or data loss (including QuickBooks Online or AccountingSuite)
• Changes in tax law, payroll rates, or compliance requirements that affect work already delivered

These limitations apply even if Hharpp has been advised of the possibility of such damages. Some jurisdictions do not allow limitation of consequential damages - in those jurisdictions, our liability is limited to the fullest extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Hharpp, its owner, employees, agents, and successors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of our website in violation of these Terms
• Your provision of inaccurate, incomplete, or misleading information to Hharpp
• Your violation of any applicable law or regulation
• Any dispute between you and a third party (including your employees, contractors, or government agencies)
• Your use of work product or deliverables in a manner not intended or authorized by these Terms

12. Termination

Either party may terminate an engagement by providing written notice. "Written notice" includes email to the addresses on file.

Termination by you: You may terminate an engagement at any time. You remain responsible for fees for work performed through the termination date. Prepaid fees for unperformed work will be refunded on a pro-rata basis within 30 days of termination.

Termination by Hharpp: Hharpp may terminate an engagement immediately, without liability, if: (a) you fail to pay undisputed invoices within 45 days of the due date; (b) you provide materially false or misleading information; (c) you engage in conduct that is illegal or that puts Hharpp's professional standing at risk; or (d) the engagement becomes impractical due to circumstances beyond our reasonable control.

Upon termination, Hharpp will: (a) deliver to you all work completed through the termination date; (b) provide reasonable transition assistance for up to 30 days at our standard rates; and (c) retain copies of records as required by professional standards and applicable law.

Sections 7 (Confidentiality), 8 (Intellectual Property), 9 (Disclaimer), 10 (Limitation of Liability), 11 (Indemnification), and 13 (Governing Law) survive termination.

13. Governing law and disputes

These Terms are governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law principles.

Informal resolution: Before initiating any formal dispute process, you agree to contact Hharpp in writing at services@hharpp.com and give us 30 days to attempt to resolve the dispute informally. Most issues can be resolved with a direct conversation.

Jurisdiction: For any disputes that cannot be resolved informally, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Clark County, Nevada. You waive any objection to venue in those courts.

Small claims: Either party may bring individual claims in small claims court in Clark County, Nevada, to the extent the claim falls within that court's jurisdiction.

Class action waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis, and not as part of a class action, consolidated, or representative proceeding.

14. General provisions

Entire agreement: These Terms, together with any written engagement letter or service agreement, constitute the entire agreement between you and Hharpp regarding your use of our website and services. They supersede all prior agreements, understandings, and communications on these subjects.

Amendments: We may update these Terms from time to time. Material changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes acceptance. For active client engagements, material changes to service terms require your written agreement.

Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.

Waiver: Hharpp's failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce it in the future.

Assignment: You may not assign your rights or obligations under these Terms without our written consent. Hharpp may assign these Terms in connection with a merger, acquisition, or sale of substantially all of our assets, with notice to you.

Force majeure: Neither party is liable for delays or failures in performance caused by circumstances beyond reasonable control, including natural disasters, pandemic, government action, internet outages, or third-party software failures - provided the affected party gives prompt notice and uses reasonable efforts to resume performance.

No third-party beneficiaries: These Terms do not create rights for any third parties. They apply solely between you and Hharpp.

15. Contact us

Questions about these Terms, concerns about a current engagement, or requests to exercise your rights may be directed to:

These Terms were last reviewed and updated in May 2026. If you have a current engagement with Hharpp and have questions about your specific service agreement, please contact Heather directly - most questions are best resolved by a quick conversation.